Legal
Privacy Policy
Last updated: January 2025
1. Introduction
CleoVane (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our styling services.
2. Information We Collect
Personal Information
- Name and contact information (email, phone)
- Payment information (processed securely via Stripe)
- Body measurements and sizing information
- Photos you submit for styling analysis
- Style preferences and lifestyle information
Automatically Collected Information
- Browser type and version
- Device information
- IP address and location data
- Usage patterns on our website
3. How We Use Your Information
- To provide personalized styling services
- To process payments and fulfill orders
- To communicate with you about your services
- To improve our services and user experience
- To send marketing communications (with your consent)
4. Photo Privacy
We take the privacy of your photos seriously. Photos submitted for styling analysis are:
- Viewed only by your assigned styling team
- Never shared publicly or used for marketing
- Stored securely with encryption
- Deleted upon request or after service completion (unless retained for ongoing support)
5. Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Stripe) to process transactions
- Email service providers to send communications
- Analytics services to improve our website
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request data portability
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at: privacy@cleovane.com